Report content & DMCA

Tell us the link to the page (and to the image, if it's a specific one), what the problem is, how you're connected to it (for example, you're the person shown or you own the copyright), and how to reach you.

If an intimate image of you (real or AI-generated) has been published without your consent, choose “Intimate image shared without consent” in the form. We aim to remove valid reports as quickly as possible, and always within 48 hours.

The same goes for an AI-generated image of you made without your consent: choose “AI image of me made without my consent” and it joins the urgent queue.

If content involves the sexual abuse or exploitation of a child, report it to us and also directly to the NCMEC CyberTipline (USA), the Internet Watch Foundation (UK) or your local police. We remove it immediately and report it as the law requires.

If you believe content on a site hosted by Encore infringes your copyright, send a written notice to our copyright agent that includes:

1. your physical or electronic signature (typing your full name is fine);
2. the copyrighted work you believe has been infringed;
3. the material you want removed and where it is (the exact URL);
4. your name, postal address, phone number and email address;
5. a statement that you have a good-faith belief that the use isn't authorised by the copyright owner, its agent or the law; and
6. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on their behalf.

Send notices using the form above and choose “Copyright”. A dedicated email address for our copyright agent will be listed here before public launch. Our designated agent's registration with the U.S. Copyright Office will also be listed here before public launch. Please be accurate: knowingly false claims can make you liable for damages.

If your content was removed after a copyright notice and you believe that was a mistake or misidentification, you can send us a counter-notice that includes:

1. your physical or electronic signature;
2. what was removed and where it appeared before removal;
3. a statement, under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification;
4. your name, address and phone number; and
5. a statement that you consent to the jurisdiction of the U.S. federal district court for your address (or, if you are outside the USA, any judicial district in which Encore may be found), and that you will accept service of process from the person who sent the original notice.

We'll forward your counter-notice to the person who complained. Unless they tell us they've started a court action, we may restore the content after 10 to 14 business days.

We close the accounts of people who repeatedly infringe others' copyright, in line with our Terms of Service.

If someone is pretending to be you or your band, or using your name or logo in a misleading way, send us the link and some evidence that you're the real artist (for example, links to your official profiles). For AI images made without consent, see our AI Image Policy.

• We confirm we've received your report and review it, starting with urgent reports.
• If it's valid, we remove or disable the content, or suspend the site if necessary.
• We tell the site owner what we did and why, unless doing so would be unsafe or unlawful, and give them a way to respond.
• We may ignore reports that are clearly abusive, false or sent in bad faith.